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Home > Vol 30, No 6 (2012) > Vachprasit

The Methods and Outcomes of In-hospital Handoff Improvement

Ratjai Vachprasit, Wongchan Petpichetchian, Mary A Blegen, Praneed Songwathana

Abstract

“Handoff” is a significant tool used by healthcare providers to ensure continuous and safe care. However, adverse consequences resulting from handoff breakdowns are common. This article reviewed in-hospital handoff studies, published in the English language from 2005 to 2011, to identify handoff improvement interventions and their outcomes. The results revealed that various handoff improvement interventions were undertaken and examined. These included person-to-person handoff, bedside handoff, supplementing the current handoff with other information sources, information templates/checklists/sheets/forms, handoff protocols, computerized handoff systems, and voicemail handoff. Other interventions were handoff education/training/programs, the reflexivity method, and a combination of different handoff methods. The impact of these interventions was assessed mainly in four targets: systems; information; healthcare providers; and patients. Only a few studies reviewed directly evaluated the impact of the interventions on patients. Of these, implementing a computerized handoff system and using information tools appeared to promote continuity of patient care. Moreover, very few studies rigorously evaluated the impact of handoff improvement interventions on patients. Since handoff is ultimately intended to benefit the patient, rigorous studies should be undertaken to identify the best handoff method associated with satisfactory outcomes for patients.

 Keywords

handoff; handoff improvement interventions; patient outcomes; การส่งต่อข้อมูลผู้ป่วย; ผลลัพธ์ที่มีต่อผู้ป่วย; วิธีการพัฒนาการส่งต่อข้อมูลผู้ป่วย

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Copyright (c) 2012 Author and Journal Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

SMJ continued as JHSMR

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About The Authors

Ratjai Vachprasit
The Operating Theatre, Songklanagarind Hospital, Faculty of Medicine, Prince of Songkla University, Hat Yai, Songkhla, 90110, Thailand.
Thailand

Wongchan Petpichetchian
Department of Surgical Nursing, Faculty of Nursing, Prince of Songkla University, Hat Yai, Songkhla, 90110, Thailand.
Thailand

Mary A Blegen
3The Center for Patient Safety Community Health Systems Department, School of Nursing, University of California, San Francisco, CA 94143, USA.
United States

Praneed Songwathana
2Department of Surgical Nursing, Faculty of Nursing, Prince of Songkla University, Hat Yai, Songkhla, 90110, Thailand.
Thailand

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Keywords Thailand attitudes breast cancer cancer children elderly evaluation knowledge labor pain medical student medical students newborn nurse pain pregnancy prevalence quality of life satisfaction sleep quality คุณภาพชีวิต นักศึกษาแพทย์

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